Default Insurance Chatbot (Rosalind)

Get started instantly with Rhesis AI by exploring our pre-configured insurance chatbot, Rosalind. Available to all new users during onboarding, this demo endpoint lets you experience the platform’s capabilities without any setup.

Why a Default Chatbot?

The default insurance chatbot eliminates onboarding friction by providing:

• Instant Access: Start exploring Rhesis capabilities immediately upon signup
• Zero Configuration: No API keys, endpoints, or setup required
• Real-World Example: See how Rhesis handles domain-specific AI interactions
• Quick Proof-of-Concept: Test platform functionality before committing to custom configuration
• Learning Resource: Understand best practices through a working implementation

API Endpoints

The chatbot service provides several endpoints for interaction and monitoring:

Chat Endpoint

POST /chat

The primary interaction endpoint for conversing with Rosalind. Requires bearer token authentication if CHATBOT_API_KEY is configured.

Headers:

Content-Type: application/json
Authorization: Bearer <your-api-key>  # Required if authentication is enabled

{
"message": "What is the difference between term life and whole life insurance?",
"session_id": "optional-session-id",
"use_case": "insurance"
}

Response:

{
"message": "Great question! Term life insurance covers you for a specific period (like 10, 20, or 30 years) and pays out only if you pass away during that term. It's typically more affordable. Whole life insurance, on the other hand, covers you for your entire life and includes a savings component that builds cash value over time. It's more expensive but offers lifelong protection and a savings element.",
"session_id": "abc123-def456-ghi789",
"context": [
  "Term life insurance provides coverage for a specific time period",
  "Whole life insurance offers permanent coverage with cash value",
  "Term policies are generally more affordable than whole life"
],
"use_case": "insurance"
}

Parameters:

• message (string, required): Your question or message to Rosalind
• session_id (string, optional): UUID for conversation continuity. If omitted, a new session is created
• use_case (string, optional): The domain context. Defaults to “insurance”

Health Check Endpoint

GET /health

Monitor service availability and status.

{
"status": "healthy",
"service": "rhesis-insurance-chatbot",
"version": "1.0.0"
}

API Information Endpoint

GET /

Get information about available endpoints and rate limits.

Without authentication configured:

{
"service": "Rhesis Insurance Chatbot API",
"description": "Chat with Rosalind, your insurance expert",
"endpoints": {
  "chat": "/chat (POST)",
  "health": "/health (GET)",
  "use_cases": "/use-cases (GET)",
  "sessions": "/sessions/{session_id} (GET, DELETE)"
},
"rate_limits": {
  "requests_per_day": 1000,
  "note": "Configurable via CHATBOT_RATE_LIMIT environment variable"
}
}

With authentication configured:

{
"service": "Rhesis Insurance Chatbot API",
"description": "Chat with Rosalind, your insurance expert",
"endpoints": {
  "chat": "/chat (POST)",
  "health": "/health (GET)",
  "use_cases": "/use-cases (GET)",
  "sessions": "/sessions/{session_id} (GET, DELETE)"
},
"rate_limits": {
  "requests_per_day": 1000,
  "note": "Configurable via CHATBOT_RATE_LIMIT environment variable"
},
"authentication": {
  "required": true,
  "type": "Bearer token",
  "note": "Include 'Authorization: Bearer ' header in requests"
}
}

Session Management

GET /sessions/{session_id}

Retrieve conversation history for a specific session.

{
"messages": [
  {
    "role": "user",
    "content": "What is term life insurance?"
  },
  {
    "role": "assistant",
    "content": "Term life insurance is a type of life insurance..."
  }
]
}

DELETE /sessions/{session_id}

Delete a conversation session and its history.

Authentication

The chatbot supports bearer token authentication for secure access. The authentication mode is automatically configured based on environment settings (see Deployment Modes for details):

Authentication Requirements

• Optional by Default: If CHATBOT_API_KEY is not configured, no authentication is required (Public Access mode)
• Bearer Token: When CHATBOT_API_KEY is configured, all chat and session endpoints require a valid bearer token (Authenticated Access mode)
• Public Endpoints: /health, /, and /use-cases are always accessible without authentication in both modes

Using Authentication

Include the bearer token in the Authorization header:

Authorization: Bearer <your-api-key>

Authentication Errors

401 Unauthorized - Missing or invalid token:

{
  "detail": "Not authenticated. Bearer token required."
}

Deployment Modes

The chatbot supports two deployment modes, automatically determined by environment configuration:

Mode 1: Public Access (No API Key)

When CHATBOT_API_KEY is not configured:

• ✅ No authentication required - Direct access for all users
• 📊 Rate limit: 100 requests per day per IP address
• 🎯 Use case: Public demos, evaluation, testing
• 🔧 Backend behavior: Endpoint created without auth_type, no Authorization header sent

// Endpoint configuration in backend
{
  "name": "Insurance Chatbot",
  "url": "https://chatbot.rhesis.ai/chat",
  "method": "POST",
  // No auth_type or auth_token fields
  "request_headers": {
    "Content-Type": "application/json"
  }
}

Mode 2: Authenticated Access (With API Key)

When CHATBOT_API_KEY is configured:

• 🔐 Bearer token authentication - Backend uses API key to authenticate
• 📊 Rate limit: 1000 requests per day per user (tracked via X-User-ID)
• 🎯 Use case: Production deployments, per-user quotas, secure access
• 🔧 Backend behavior: Endpoint created with auth_type="bearer_token", Authorization header automatically injected

// Endpoint configuration in backend
{
  "name": "Insurance Chatbot",
  "url": "https://chatbot.rhesis.ai/chat",
  "method": "POST",
  "auth_type": "bearer_token",
  "auth_token": "<CHATBOT_API_KEY>", // Loaded from environment
  "request_headers": {
    "Content-Type": "application/json"
    // Authorization, X-User-ID, X-Organization-ID automatically injected by backend
  }
}

Rate Limiting

The chatbot implements dual-tier rate limiting based on deployment mode:

Public Access Rate Limits

• 100 requests per day per IP address
• Rate limit resets every day at midnight UTC
• No authentication required
• Tracked via X-Forwarded-For or client IP

Authenticated Access Rate Limits

• 1000 requests per day per user (identified by X-User-ID header)
• Rate limit resets every day at midnight UTC
• Bearer token authentication required
• Fair usage across all users in organization
• Rate limit is configurable by administrators via CHATBOT_RATE_LIMIT environment variable

Rate Limit Headers

All responses include rate limit information in headers:

• X-RateLimit-Limit: Maximum requests allowed in the time window
• X-RateLimit-Remaining: Number of requests remaining
• X-RateLimit-Reset: Timestamp when the rate limit resets

When rate limits are exceeded, the API returns a 429 Too Many Requests status code with a Retry-After header indicating when to retry.

Example Usage

Python Example

import requests

# Base URL for the chatbot service

BASE_URL = "https://chatbot.rhesis.ai" # Replace with actual URL

def chat_with_rosalind(message, session_id=None, api_key=None):
"""Send a message to Rosalind and get a response."""

  payload = {
      "message": message,
      "use_case": "insurance"
  }

  if session_id:
      payload["session_id"] = session_id

  headers = {"Content-Type": "application/json"}

  # Add authentication header if API key is provided
  if api_key:
      headers["Authorization"] = f"Bearer {api_key}"

  response = requests.post(
      f"{BASE_URL}/chat",
      json=payload,
      headers=headers
  )

  if response.status_code == 200:
      data = response.json()
      print(f"Rosalind: {data['message']}")
      print(f"Session ID: {data['session_id']}")
      return data
  elif response.status_code == 429:
      print("Rate limit exceeded. Please wait before trying again.")
      return None
  else:
      print(f"Error: {response.status_code} - {response.text}")
      return None

# Example conversation (with authentication)

API_KEY = "your-secret-api-key" # Replace with your actual API key

response1 = chat_with_rosalind(
"What types of insurance do I need as a homeowner?",
api_key=API_KEY
)

if response1: # Continue the conversation using the same session
response2 = chat_with_rosalind(
"How much coverage should I have?",
session_id=response1["session_id"],
api_key=API_KEY
)

JavaScript Example

const BASE_URL = "https://chatbot.rhesis.ai";  // Replace with actual URL

async function chatWithRosalind(message, sessionId = null, apiKey = null) {
const payload = {
message: message,
use_case: "insurance"
};

if (sessionId) {
payload.session_id = sessionId;
}

const headers = {
"Content-Type": "application/json"
};

// Add authentication header if API key is provided
if (apiKey) {
headers["Authorization"] = `Bearer ${apiKey}`;
}

try {
const response = await fetch(`${BASE_URL}/chat`, {
method: "POST",
headers: headers,
body: JSON.stringify(payload)
});

  if (response.status === 200) {
    const data = await response.json();
    console.log(`Rosalind: ${data.message}`);
    console.log(`Session ID: ${data.session_id}`);
    return data;
  } else if (response.status === 429) {
    console.log("Rate limit exceeded. Please wait before trying again.");
    return null;
  } else {
    console.error(`Error: ${response.status}`);
    return null;
  }

} catch (error) {
console.error("Request failed:", error);
return null;
}
}

// Example usage (with authentication)
(async () => {
const API_KEY = "your-secret-api-key"; // Replace with your actual API key

const response1 = await chatWithRosalind(
"What is the difference between HMO and PPO health insurance?",
null,
API_KEY
);

if (response1) {
// Continue the conversation
const response2 = await chatWithRosalind(
"Which one is typically more expensive?",
response1.session_id,
API_KEY
);
}
})();

cURL Example

# Send a single message (with authentication)
curl -X POST https://chatbot.rhesis.ai/chat \
-H "Content-Type: application/json" \
-H "Authorization: Bearer your-secret-api-key" \
-d '{
  "message": "What is comprehensive auto insurance?",
  "use_case": "insurance"
}'

# Check health status (no auth required)

curl https://chatbot.rhesis.ai/health

# Get API information (no auth required)

curl https://chatbot.rhesis.ai/

Best Practices

Session Management

• Reuse session IDs for multi-turn conversations to maintain context
• Store session IDs on the client side for conversation continuity
• Delete sessions when conversations end to keep memory usage optimal

Error Handling

• Handle rate limits gracefully by implementing exponential backoff
• Check response status codes before parsing JSON
• Display user-friendly messages when errors occur

Performance

• Keep messages concise for faster responses (under 500 words recommended)
• Avoid rapid-fire requests to prevent rate limiting
• Cache session IDs instead of creating new sessions for each message

Limitations

• Domain-Specific: Rosalind is trained for insurance questions only and may decline off-topic queries
• Rate Limited: Usage is restricted to prevent abuse and ensure availability
• No Persistence: Session data is stored in memory and may be cleared during deployments
• No SLA: This is a demo service without uptime guarantees
• English Only: Currently supports English language interactions only

Moving to Production

Once you’ve explored Rosalind and understand the platform, you’ll want to create your own custom endpoints:

1. Configure Your Own Endpoint: Set up endpoints pointing to your AI services
2. Integrate Your API Keys: Use your own LLM provider credentials
3. Customize System Prompts: Tailor the AI behavior to your specific use case
4. Set Up Testing: Create test sets to validate your endpoint performance
5. Monitor Metrics: Track quality, latency, and other key performance indicators

Learn more about creating custom endpoints in the Endpoints documentation.

Troubleshooting

429 Rate Limit Exceeded

Problem: Receiving “429 Too Many Requests” responses.

Solution: Wait for the rate limit window to reset (shown in Retry-After header) or sign in for higher limits.

Session Not Found

Problem: GET /sessions/{session_id} returns 404.

Solution: The session may have expired or been cleared. Start a new conversation without a session_id.

Slow Response Times

Problem: Chat responses take longer than expected.

Solution: This is a shared demo service. For production use cases with guaranteed performance, configure your own endpoints.

Off-Topic Responses

Problem: Rosalind declines to answer your question.

Solution: Ensure your question is related to insurance. For other domains, configure custom endpoints with appropriate system prompts.